Digital Platforms and Personalized Hospitality: How SaaS Is Transforming Customer Experience Ecosystems . EuroLexis Research Index of International Multidisciplinary Journal for Research & Development, [S. l.], v. 12, n. 10, p. 764–770, 2025. Disponível em: https://researchcitations.org/index.php/elriijmrd/article/view/75. Acesso em: 21 feb. 2026.